Social Media Company Creates a Product-Wide Metrics Compliance Platform

Meta - Social Media Technology Services

Technical Program Manager – Contract - | Menlo Park, CA | Apr. 2022 – Apr. 2023

As a Technical Program Manager, I led Meta's Unified External Metrics (UEM) compliance platform development, ensuring standard infrastructure met transparency requirements and customer trust. Fostered collaborative relationships with the XFN engineering team, guiding cross-functional teams in roadmap and goal planning for a standard infrastructure covering data, events, metrics, quality, signals, storage, and compute. Managed scope, scale, and operations for seamless communication and day-to-day support. Achieved program goals, focusing on an ambitious 80% compliance target for 1800 critical metrics by 2024. The Engineering team's TPM survey reflected 100% satisfaction with support meet goals ahead of schedule.